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Customer Pick Up or Delivery

Now offering Pick up or Delivery if you live in Beaver Dam,WI.
I will contact you to make arrangements when your order is ready.


At Capralact Creations, we ship our packages through the United States Postal Service (USPS). We use real-time shipping calculators as you proceed through checkout to ensure you are paying exactly what it costs to ship an item and no more. Just add your items to your cart, proceed through the address screen and your shipping costs will automatically be calculated for you based on the weight of all your items and the distance they are traveling.
There are different methods of shipping available depending on how soon you want your item, how heavy it is, and how much you want to pay.

Priority Mail:
The most common shipping method our store uses is Priority Mail. This is available for any item less than 70 pounds and you will receive your item within 2-3 days on average.
Parcel Post:
Parcel Post is available for items less than 70 pounds and is cheaper to use than Priority Mail. However, you will receive your item, on average, within two to nine business days.
1st Class Mail:
This method is used for items under 13 ounces in weight, we have the option of using First Class mail. You will usually receive this item within one to three days.
Please allow 3 to 5 business days for us to complete and ship your order. Since each item is handmade we need time to fill your order with quality goods.

Refund Policy:
We do want you to be 100% satisfied with our products, however, because of the personal care issue, we cannot accept returns. In the unlikely event you receive a defective product, we would allow refund or exchange on that product. If you have any questions or concerns about ingredients in our products, please contact us for more information.

We cannot refund or exchange products because you do not care for a fragrance,as everyone has differing tastes.

We have tried hard to give detailed descriptions of each scent we offer. We cannot guarantee that you will love them all.
Keep in mind that our products are handmade. It is difficult to duplicate the color exactly each time. We do try to get the same color results each time. We just can't guarantee that. Also, the actual color may vary from what you see on your computer screen. We work hard to bring you detailed pictures but we have no control over how it will come across on your computer screen.

We want you to be happy with your purchase. If you are unsure before placing your order with us or just have a question, please contact us at our website. We will do our best to answer any questions you might have.


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